Legal

The fine print.

Our policies, in plain language — how we handle your data, how bookings and cancellations work, and how we approach accessibility.

These are working drafts. The policies below are being finalised and remain subject to review by legal counsel before launch, so the wording may change.

• Privacy PolicyWhat we collect, why, the legal basis for it, and your rights.
• Terms of ServiceThe agreement between you and us when you use the site or book.
• Cancellation PolicyHow changes, cancellations, and refunds work.
• AccessibilityOur approach to an accessible site and stay.